Tuesday, October 21, 2014
   
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RTI computer business built to serve

Personalized service with extensive global knowledge meet under one roof at RTI, a new computer business in Gothenburg.

RTI is a sales and service company, “with emphasis on service,” said manager Brett Meyer.

“Whether you’re coming in with a question about how a software program works or you need to have a machine worked on, the big advantage is hometown service,” Meyer said.

The Microsoft and Dell-licensed dealership opened its retail store a couple of months ago on the west side of the Skyview Farms building at 717 Eighth St.

RTI is owned by Skyview owners Koby and Carrie Rickertsen and Ben and Sarah Rickertsen.

“Skyview Farms and Skyview Transportation needed computer service,” Meyer said. “The network at Skyview is huge with 34 terminals on one big server.”

Business insight led the Rickertsens to open their own computer service operation and extend the business to the public.

“They decided they could save a lot of time and money by having their own company right here,” Meyer said.

RTI sells a variety of desktop and laptop computers with some software additions available.

Service, though, is the biggest reason RTI exists, Meyer said.

With five employees, including two technicians, Meyer said RTI can offer timely repairs of hardware along with debugging and virus solutions.

“With 30,000 new viruses created every week, it can be hard for the average user to keep up,” he said.

RTI also offers house calls, with mobile service bringing a technician into a customer’s home or office.

“What you’re going to get with us is detailed appraisal of the situation and effective communication of what kind of time and money is involved in repairs,” Meyer said. “We’re here for our customers during and after the sale.”

Meyer, who lives at Jeffrey Lake, brings a background in sales experience to RTI from Budke Motors in North Platte.

Office hours are 8 a.m. to 5 p.m., Monday through Friday, with special appointments available.

For more information, contact Meyer at RTI by calling 537-2454.